Reviews, Information and Opinions

It would not be much of an exaggeration to say that John Sears invented modern retail shopping. The twentieth century version of shopping was largely fashioned after the stunning success story of the Sears stores and the ubiquitous Sears…

My kids are getting older and I need to keep more food in the house so I wanted a Freezer for Christmas, but I didn’t want to go out shopping or pay delivery or shipping charges! What did I do? I went to SEARS.com! DO YOU HAVE A SEARS NEAR YOU? Most …

Sears.com was a good shopping experience for me. I ordered from them only once so far but would order from them again if I needed some thing on there. I had no trouble and the site was easy to search on. As a rule I look for site to shop at that are …

Sears.com is the Internet version of warehouse shopping. If you want service, go elsewhere. On the plus side, Sears offers a wide selection - especially of good-quality major appliances - and you can get good prices if you’re patient.
My most…

We found out in October that my dad was going to be deployed overseas for a year. We also knew that he was going to be leaving the second week of December and not be back for Christmas (this changed at the last minute and we did get to see him). Anyways, …

I give Sears.com a five star rating for the worst on-line shopping experience I have ever had.

We ordered a washer and dryer to be delivered to our home. We shopped the site, placed an order and received a confirmation. Then began the trouble….

Overall, my experiences with Sears.com have been quite good - the is clearly one department store which has given some thought to its online presence. However the site and the people behind it are not perfect, and could stand some improvement in a few…

I recently had a Sears sales person come out to my house to order replacement windows. The actual person they sent to install these windows sat in front of my house for some time before coming inside ( I believe he was getting high), apologizing for …

I shop on Sears site alot! I have never before had a problem with them The prices are great. They have sales and clearance items quite often and the shipping is low. At Sears.com you can be sure you will find everything that is in the actual store …

I attempted to order a refrigerator at Sears.com. Customer Service indicated that the refrigerator was available so I went ahead and ordered it. Since I did not receive a confirmation, I contacted them to ensure my order was in process. They then …

I’m livid about the BillPayer desk that I received from Sears.com (item # 45037). They send envelopes full of fliers advertising their products and pushing for people to order from Sears.com. The desk that I ordered was one of those items (from one of …

I received a sales catalog with a very nice grill listed at a very good price. It had a code listed to find it on line at the Sears.com website. The website was great. The item was easy to find and looked great. We have a small Sears …

I ordered a crib (crib #1) from Sears.com on January 30. The ordering process was easy enough, and I placed my order without a hitch. My wife and I were very excited about the crib we had ordered thinking that the process of finishing the nursery was…

In November 2004, I ordered a fake Christmas tree from sears.com. The delivery, which should have been in 4-6 business days, took three weeks to get to me and just barely made it in time for Christmas. This was due to a third-party freight company, Demar …

I ordered a Maytag dishwasher at Sears.com online and picked it up at a local store. No problems. Sears.com said there was a $50 rebate offer on this dishwasher, something verified in the email confirmation I received with the pickup instructions. …